Computer skillsCommunicationLeadershipTeamworkInterpersonalFast LearnerAdaptabilitySelf-managementProblem-solvingWillingness to learnMulti-taskingNegotiationTelephone conversationsFinding & Attracting ClientsInternet SearchCreativeTraining & DevelopmentEmail usage knowledgeWorking with DatabasesStaff MotivationMS PowerpointMS ExcelMS Word
Languages
Arabic , English , Italian
Driving License
Yes
has a vehicle
No
License Category
Private Passenger Vehicle
Education Level
Bachelors Degree
Work Experience
2022 Nov - Until now
call centre supervisor and team leader
Dhaman Hospitals
responsible for the quality evaluation and team leading
preparing daily, weekly and monthly reports
working on improving the agent's quality provided
doing regular coaching and meetings with the team to get a highly quality of service
replying on all emails related to the work
doing weely quiz