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ABIN A ROY
Customer Service

ABIN A ROY

Al Ahmadi, Abu Halifa
Current: RESTURANT OPERATION MANAGER In | Burgerlocation
6-10 YearsMasters DegreeCommunicationComputer skills

About Summary

My self Abin A Roy from Mangaf, Kuwait.I have a Master's degree in Business Administration and a Bachelor's degree in Commerce as well. I have been managing some leading restaurants in Kuwait for more than 7 years and at present I am working as the Operation Manager for a multi-unit restaurant.

General Info

Gender
Male
Age
37 years
Marital Status
Married
Nationality
Other Country
Employment Readiness
Immediate start
Contract Type
Full Time
Skills
CommunicationComputer skillsConducting presentationsFast LearnerInterpersonalLeadershipMS ExcelMS PowerpointMS WordMulti-taskingNegotiationProblem-solvingSelf-managementStaff MotivationTeamworkAdaptability
Languages
Arabic , English , Other
Driving License
Yes
has a vehicle
Yes
License Category
Private Passenger Vehicle
Education Level
Masters Degree
CV
CV
View CV
Work Experience

2015 May - 2021 Dec

RESTAURANT MANAGER

Kuwait Food Co. Americana

Forecast the sales and follow the proper orderings. - Set monthly restaurant business plan. - Conduct product mix analysis. - Monitor stock level and Monitor waste percentage. - Evaluate sales mix and plan for high profitability sales target. - Ensure food quality and 100% customer satisfaction

2021 Dec - Until now

RESTURANT OPERATION MANAGER

Burgerlocation

- Multi-store handling. - Monitoring two restaurant's operations to ensure compliance with food safety standards and industry regulations - Training staff on appropriate customer service techniques for different scenarios, such as handling complaints about food or service quality.

Training Courses

2016

shift leader training

americana

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