Customer Service
ABIN A ROY
Al Ahmadi, Abu Halifa
Current: RESTURANT OPERATION MANAGER In | Burgerlocation 6-10 YearsMasters DegreeCommunicationComputer skills
About Summary
My self Abin A Roy from Mangaf, Kuwait.I have a Master's degree in Business Administration and a Bachelor's degree in Commerce as well. I have been managing some leading restaurants in Kuwait for more than 7 years and at present I am working as the Operation Manager for a multi-unit restaurant.
General Info
Gender
Male
Age
36 years
Marital Status
Married
Nationality
Other Country
Employment Readiness
Immediate start
Contract Type
Full Time
Skills
CommunicationComputer skillsConducting presentationsFast LearnerInterpersonalLeadershipMS ExcelMS PowerpointMS WordMulti-taskingNegotiationProblem-solvingSelf-managementStaff MotivationTeamworkAdaptability
Languages
Arabic , English , Other
Driving License
Yes
has a vehicle
Yes
License Category
Private Passenger Vehicle
Education Level
Masters Degree
CV
View CV
Work Experience
2015 May - 2021 Dec
RESTAURANT MANAGER
Kuwait Food Co. Americana
Forecast the sales and follow the proper orderings. - Set monthly restaurant business plan. - Conduct product mix analysis. - Monitor stock level and Monitor waste percentage. - Evaluate sales mix and plan for high profitability sales target. - Ensure food quality and 100% customer satisfaction
2021 Dec - Until now
RESTURANT OPERATION MANAGER
Burgerlocation
- Multi-store handling. - Monitoring two restaurant's operations to ensure compliance with food safety standards and industry regulations - Training staff on appropriate customer service techniques for different scenarios, such as handling complaints about food or service quality.
Training Courses
2016
shift leader training
americana
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